Decide which name you want to change
Other users identify your account by its username. Your profile or chosen persona can supply the name and highlights used inside a conversation. Check the field you are editing; a profile change should not be assumed to rewrite every earlier message.
Use highlights for a few details that matter to the scene, such as a preferred name, role or appearance. Passwords, contact details and a long private life history do not belong there.
Checks to complete before deletion
- Confirm the account you are about to remove, taking extra care if you sign in through several providers.
- Retain information you still need while you have access; account restoration is not a fallback.
- Account deletion cancels a recurring subscription purchased directly on our website. Google Play, SubscribeStar and Boosty subscriptions must be cancelled separately with that provider.
- Consider whether you want product account removal or a particular personal-data request under the Privacy Policy; they are not the same process.
Read the final removal confirmation
In profile settings, expand Advanced and select Remove Account. The confirmation includes a ten-second countdown. Use that pause to read the consequences: this is not the same as ending a signed-in session.
Removing the account permanently deletes its content and cannot be reversed. Signing up later with the same email starts a new account, without restoring the old chats, characters or subscription arrangement.
Keep the account while resolving a login issue
A missing email code or an unexpectedly empty account calls for sign-in help first. Repeated registrations and deletions make it harder to identify the original account. Tell support its original sign-in method and non-sensitive identifying details while that account still exists.
Questions
Where do I confirm permanent account deletion?
Open profile settings, expand Advanced and choose Remove Account. Read and complete the confirmation only after checking billing and keeping any information you need, because the removal cannot be undone.
Will signing up again with my old email bring back my chats?
No. Registration with that email creates a fresh account. It does not recover content from the account you deleted.